Refund policy

We do not currently accept returns for hygiene reasons as is the nature of our product. Our products are currently freshly made to order and delivered directly to you in unsealed packaging. However, this may change in the near future.

We encourage you to contact us at hello@ithacabotanicals.com with any problems and we will endeavour to resolve this as best we can.

We apologise if you have recieved a damaged or incorrect item. Please email us at hello@ithacabotanicals.com to resolve this issue.